No one ever said that summers aren’t brutal here. Ever year, as the sun climbs over the mountain tops at the turn of Spring, murmurs of anti-desert-heat advocates are heard all around the Valley. For those of you smart enough to get away during the hottest part of the year, we applaud you. For the rest of us, Koolfog’s Coachella Valley misting offers relief during the hottest parts of the year. As residents of this beautiful Valley, we want to encourage other locals and visitors alike to enjoy our scenery, our botany and the amazing ambiance this Valley offers for as long as possible. And not only is misting our solution, but the most thoughtfully designed systems on the market.

But design success should not be measured by its intention, but by results.

Albert and Shirley Renngli stopped by our Production Facility a couple of weeks ago to meet the Koolfog crew and to discuss their own experience with our company: “I’ve been in construction for 30 years,” Albert explains, “and found the entire process to be very impressive. Although we were concerned about the financial investment, we went ahead and decided to purchase the Koolfog system even though it was slightly out of our budget because of the incredible relief it offered my wife during some health issues she was experiencing during the middle of the hottest part of the summer.”

Craig and Cindy Block, also local valley residents, offered a thoughtful comment after we reached out during a routine customer service follow post-installation.

“The experience we had with Koolfog was one of the best experiences we had during the remodel of our Palm Springs Home.  Everyone at Koolfog was spot on with their knowledge, professionalism and commitment to the represent their company and product. We would highly recommend them.” Cindy and Craig Block

We love that we get to call ourselves your neighbors. We love it so much that you may just receive a call from us in the future. To chat. To ask questions. To ask about your experience with Koolfog misting systems.

We love that we get to be active participants, that you remember us by our voices and faces and not by the automated message that answers our phones. Our intention is to be more than a misting system company, but your neighbor, your resource for many years to come.

My name is Cassandra. I’m your customer service contact. The production team? It starts with Chris. Sales? You may know Steve. Engineering and Product Development? That’s Mike and Bryan. We all have names and faces and families and worries. Just like you.

And as all good neighbors offer, if you ever need a cup of sugar or a cup of coffee, you know who to call.

Want to be a part of our Local Customer Spotlight? Contact Cassandra at choisington@koolfog.com with comments, stories or just amazing misting pictures.